Effective business writing

One-day in-house workshop

It’s not just embarrassing when business writing is confusing, boring and infuriating. Poor written material also wastes valuable time, sends inaccurate messages and projects a negative image of both the writer and of her or his organisation.

Clear, succinct and compelling reports and letters are essential to effective communication, and being able to create them is a vital business skill. Fortunately, effective writing is not a gift that is granted to the elite few who happen to find it easy, but a competence that can be learned like any other.

The aim of this course to help you develop your skills, so that you can convey your message clearly and concisely in writing and make a positive impact on your reader.

Is it for me?

This workshop is primarily designed for managers and team members who wish to boost their writing confidence and make sure that the documents they write get noticed and actioned.

However, it will also be of interest to anyone who wants to communicate their written ideas concisely and clearly.


During this course you will learn:

  • How to recognise aspects of good writing style

  • A proven process for writing effectively

  • A technique and tips for planning and structuring any kind of document

  • The seven secrets of writing for readability

  • The most common grammatical errors – and how to avoid them

  • How to review and proofread effectively

  • Five tips that will ensure your documents stand out from the crowd.


  • Welcome and introductions

  • Your problems and goals

  • You are a reader too

  • Consequences of sending out poor quality written communications

  • A process for writing effectively

  • Creating your message

  • Planning, writing and reviewing written material

  • Practical session

  • Writing for readability

  • Writing emails and letters

  • Writing memos and minutes

  • Report writing

  • Practical session

  • Writing that means business

  • Planning the next steps

Audio books

If you can't attend a workshop event Jane Smith's audio book Effective Business Writing for Success offers many of the top tips and techniques from this training workshop.

Effective Business Writing for Success is available here from Audible.
A download of the book is included in the course pack we give to every workshop delegate.

More information and samples of Jane Smith's audio books here.