Other books by Jane Smith
Click on the cover image to go to the Amazon page for each of these books.
Understanding
Mind Maps - in a Week (2nd edition)
Designed to help the reader understand the art and science of mind mapping, this book will enable managers to think more flexibly and creatively, develop skills of learning and remembering and improve their memories.
Published by Hodder & Stoughton. ISBN 0-340-84952-5.
Successful
Customer Retention
For businesses, retaining existing customers is crucial to success and profitability. This book explains how to achieve customer focus and offers a range of solutions for attaining and maintaining the satisfaction and loyalty of clients.
Published by Hodder & Stoughton ISBN 0-340-78175-0.
Successful Work Habits - in a Week
This book encourages readers to operate as if they are self-employed - even if they have full-time jobs. It emphasises the importance of: taking ownership of one's career; taking risks and learning from mistakes; building confidence and self-esteem; seeing change as an opportunity for growth; maintaining a positive attitude; taking personal responsibility for achieving job satisfaction.
Published by Hodder & Stoughton. ISBN 0-340-84894-4.
Empowering People
(2nd edition)
This book outlines some practical ways for managers to give team members more responsibility for making and implementing decisions. This useful introduction to the topic is packed with activities and mincase studies to help managers to adopt their own action plan for empowering people.
Published by Kogan Page / The Sunday Times. ISBN 0-7494-1903-2.
30 Minutes
to Make the Right Decision
One of the 30 Minutes to... series, this book helps managers to tackle any crisis with confidence, knowing they can make the right decision and stick to it.
Published by Kogan Page. ISBN 0-7494-2357-9.
How to be a Better Time Manager
This book is packed with time-saving tips and practical planning advice to help managers deal with the heaviest of schedules in an efficient and stress-free way.
Published by Kogan Page. ISBN 0-7494-2375-7.
Planning
and Decision Making
This active learning workbook is one of six produced to cover the core modules for the new BTEC HND/HNC in Business Studies. It contains many examples from real business, self assessment exercises, assignments and task based activities.
Published by Blackwell. ISBN 0-631-19675-7.
Business
Advanced Level GNVQ
These materials are linked to the Advanced Level GNVQ in Business. They enable students to gain the underpinning knowledge needed for the core units, carry out research and develop ideas for assignments and practice core skills alongside vocational skills.
Published by Longman. ISBN 0-582-24602-4.
Business Interimages/covers-wrapperste Level GNVQ
This active learning text is for Interimages/covers-wrapperste Level programmes in GNVQ Business; again it provides coverage of all the mandatory units.
Published by Longman. ISBN 0-582-27427-3.
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